What you may see in the dashboard
The call detail page can show a transcript, a captured lead and an available recording. Availability depends on the call and the configured recording services.
Check the details before acting
Review names, addresses, phone numbers and urgent information. A transcript is generated automatically and may contain mistakes.
Information for callers
Before enabling recording, establish an appropriate caller notice and the requirements for your business and location. This page describes the product; it is not a recording-consent policy or a claim that any particular notice is currently configured.
Retention and requests
A confirmed retention schedule and a published route for data requests still need to be provided by the service operator. Do not assume that recordings are automatically deleted after a particular period.
Read the privacy information or visit Contact & help.